Terms of Service
Contact UsThe following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person utilizing our services and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing American Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. The most up to date TOS can be found at https://impremis.com/tos.
Payment
Impremis Marketing will accept Cash or bank transfers, and all major Credit/Debit Cards. Our Terms are payment prior to services being rendered. Monies that remain outstanding by the due date in any case will incur late payment interest at the rate of 1.5% per month until paid in full (specific to one-time services and not monthly or reoccurring services.). Impremis holds the right to shut off any services or withhold any intellectual property built for to be delivered to the client until final payment is rendered. Any late fees on monthly or reoccurring services will be charged at 1% per day and will be subject to being subtracted from the client’s ad budget if necessary/applicable. In such circumstances, the client shall be liable for any and all additional administrative and/or court costs. Refunds will be allowed under the Company’s discretion. A total of 10% from the total payment made will be deducted to shoulder the transfer service fees as well as inconvenience. If a proposal signed by a client is not started officially or is paused for longer than 3 months of its signed date, Impremis reserves the right to either refuse service, change pricing, or charge a re-activation fee. A signed agreement does not mean that Impremis Marketing has to honor it. Timeline and costing are subject to change if projects are delayed beyond 3 months (for contracts without a set timeline) and maximum of 2 months (for contracts with set a timeline) due to the client for reasons including but not limited to: lack of timeliness in responding, deliberately pushing the project back, lack of materials and/or content needed from the client, etc.
Use of Data
Should the client refuse to settle any outstanding monies incurred from either services or revenue sharing partnerships, the non-disclosure agreement shall be rendered null and void, allowing Impremis to own all the data and assets that it has built, including but not limited to: Chatbots, Ads, Pixels, Site Data, and other marketing related materials. If Impremis owns equity at any point, any data gathered may be used for any other companies associated with Impremis Marketing LLC or Jordan Glickman Consulting LLC.
Services
Facebook, Google, Twitter, Youtube, and all other PPC Advertising
Impremis Marketing has expertise in creating social media Marketing and research services. Impremis Marketing operates a service based on this system, which can be provided to client. Any
results guaranteed by Impremis can be constituted by any of the following: 1 lead, 1 like, 1 video view, 1 website visitor or any other metrics provided by Impremis that indicate the marketing
budget made even the smallest of impact.
Impremis Marketing will develop Social Media Marketing & Social Media Research for the client. Against this background, the Parties have agreed to the terms that follow.
- The client shall notify the Impremis Marketing in writing one (1) month in advance whenever they would like to discontinue the engagement and vice versa. See termination of agreement
and refunds for additional information. - All monthly fees must be paid in full prior to the start of campaign. The budget (retainer) size will be decided by the client.
- A credit card must be on file to complete Facebook advertising campaigns or the retainer amount must be submitted prior to any campaigns being run.
- Content created for ads is purposed only for Impremis’s use for ads and any repurposing of the given content without consent or agreement form Impremis will be subject to fees, detracting from ad budget or any necessary action deemed by the company.
Administrative Rights
These rights are granted only for the express purpose of serving the client. In addition to those terms the client retains sole discretion to revoke the rights at any time for any reason. Should the client choose to revoke such rights, Impremis Marketing may receive verbal or written notice of such revocation. Upon actual or constructive notice of such revocation, Impremis Marketing will discontinue using such administrative privileges, access, or otherwise that may have been granted and/or available with such rights. Administrative rights regards any passwords or logins provided by the client such as Facebook, emails, business pages, websites, etc. If the client chooses to avail a blended model or any model that offers a revenue share, the marketing will be done from an Impremis Marketing ad account unless otherwise stated. The data from the ad account can be released at Impremis Marketing’s discretion.
Websites
It is Impremis Marketing’s responsibility to fix any technical errors or issues such as missing buttons, pages, etc. resulting from the development phase within 7 days post the official turnover of the website via email or document. However, beyond the 7-day period, revisions will come at an additional cost regardless of the size of revision. Impremis has the option to disengage any website project with no refund. Depending on the project phase, the website may not be turned over if it has not been paid in full. If the client at any point does not respond within 3 weeks or has not notified Impremis of a no-response date range during revision periods without Impremis’s acknowledgement or approval, then cost may be subject to increase at Impremis discretion while being kept within market rate. Any requests not outlined in the proposal are subject to being additional costs at Impremis’s discretion.
Impremis Marketing, Terms & Conditions
Chatbots
Factors beyond the control of Impremis Marketing such as changes in Facebook’s Terms of Service such as how chatbots or ads may operate, may incur additional fees and change initially agreed upon rates. Should the client not have a subscription to Impremis Marketing’s Monthly Chatbot Management or any periodical updates as part of the initial Chatbot contract, Impremis will not be responsible in updating the Chatbot. After 6 months of subscription to Impremis Marketing’s Monthly Chatbot management, Clients may opt to purchase the Chatbot at a discounted rate of only twice (2x) the development price.
Service Level Agreement
Impremis Marketing will uphold the highest level of service and quality throughout the duration of the contract. Dependent upon the services purchased, Impremis Marketing will be required to [when possible] do monthly reporting, competitor research, maintain and monitor campaigns on an ongoing basis, receive approval from the client prior to running any campaigns and establishing an “account manager” to the client as the one person responsible for their account and main line of communication. The client will in return be responsible for being in communication in a timely manner. If a response is not given with regard to the receiving the items for an approval phase or the final deliverables, they will be considered “approved” or “received” after 24 hours of digital delivery. Impremis Marketing will also be required to spend / return / or roll over to the next month, any funds not spent within anything greater than 5% below the predetermined or already spent monthly budget.
Contact Person and Meet Ups
The Primary Contact person list on the previous page should be the primary person in which the company has correspondence with. In an effort to save time for both parties, make things efficient on the company’s side and client satisfied, the primary contact person should be:
• The main constituent that Impremis interacts with
• Has 1v1 and phone meetings with
• Is THE decision maker (i.e. not the person whom is over-seeing the services done by Impremis but is the one checking off on each necessary approval phase.)
Should this person not be the primary decision maker, Impremis holds the right to hold back with the work. If the company decides to hold back on the work, the client will not be allotted to any delayed payments and the client will be subject to additional late fees (should they occur) or fewer work completed for that month as they held up the company’s time do complete the necessary projects for them.
Indemnification
Impremis Marketing will not in any way be responsible for any 3rd party or government regulations such as those enforced by the country in which the client is located in. As a US entity [Impremis], the client should be aware of any and all regulations, permits, or necessities needed to advertise or promote their service/s or product/s within the specific regions they instruct Impremise to advertise in. Impremis will not be held liable for any claims made against them needing to have knowledge of the requirements of the local advertising scene. Client agrees to indemnify, defend, and hold harmless Impremis and its officers, employees, agents and licensees from and against any and all claims, actions, damages, liabilities and expenses, arising out of the breach of any obligation, warranty or representation in this Agreement. Client shall indemnify Impremis against all claims and expenses arising from uses for which the client does not have rights to or authority to use.
Remuneration / Invoicing and Payment Terms
The total fee for the services selected on the previous “quote page” are to be paid in full (regarding their monthly or one-time expense rate) prior to the start of any services unless otherwise expressed. Any advertising budgets will be ultimately decided by the client unless on a performance based marketing agreement.
Venue and Dispute Resolution
United States of America, North Carolina
Calendly
We use Calendly, please read the terms of use here.