PEOPLE
- Are the right people on the team?
- How do you evaluate if the right people on the team?
- What to do with the wrong people on the team?
- CVs are questionnaires to filter for a ‘quick no’.
- Don’t trust your gut – interviews can deceive.
- Test for the actual job during the application process.
- Test for technical as well as cultural fit.
- If in doubt, say “no”.
Process
- Process is the common language of how work is translated into output.
- Process must serve people, not the other way around.
- Without processes, a company cannot scale.
- Process evolves over time – different at 5 pax vs. 50 pax.
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- Support and enhanced processes; doesn’t define it.
- Team is required to use officially selected tools.
- Can change over time.
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Tools
- Daily online hours (9AM-5PM, M-F)
- Everyone should touch base by 9am.
- Utilize slack to communicate effectively on each project.
- Utilize Trello or alike project to track where projects are within their cycle
- Clearly defined milestones within your PMS.
- Frequent feedback loops via slack channels
- Contant KPI tracking and management
- Use data and facts to resolve arguments
- Can work from anywhere as long as above processes are met No internal email!
- Support and enhanced processes; doesn’t define it.
- Team is required to use officially selected tools.
- Can change over time.
- Communication
- Slack ∙
- Google Meet / Zoom
- Project Management ∙
- Trello / JIRA
- Todoist (personal use)
- Documentation
- Google Docs
- File Management
- Box
“Company culture is the personality of a company. It defines the environment in which employees work. Company culture includes a variety of elements, including work environment, company mission, value, ethics, expectations, and goals.” – The Balance
PROJECT MANAGEMENT
- All tasks must be created as a specific project or task within a Trello card.
- The way you set up trello should be optimial for your team’s workflow and success
- Trello can be utilize both internally and externally, it should just be planned out from the beginning.
- We always know what tasks are done, pending, and not done, and have a good visibility into a projects overall progress.
- Can spot problems and proactively address them as they occur, not when the project is already late.
FILE & DOCUMENT TRACKING
- All documents that require editing and collaboration must be on Google Drive (documents, spreadsheets, and presentations).
- Static documents and files are all stored on a company drive account.
- No personal Dropbox for work files.
- No attachments in internal email.
- All your work must be backed up via drive.
MAKING REMOTE WORK
- Culture of Freedom and Accountability.
- Defined milestones, sprints, and communication loops.
- Shared company KPIs and output-driven culture.
- Online tools to manage, collaborate, and track everything.
- Once set up properly – you can scale with any number of people in your company.
HOW DO I GET STARTED?
- Performance tracking system.
- Set up your feedback loops.
- Chatroom (Slack, Basecamp, etc.) as your primary office.
- Weekly online – only all-hands meeting.
- Trello for tasks.
- Google Docs / Microsfot Teams for documentation.
- Box / Dropbox / Drive for files.